FAST! We ship all orders within 24-72 hours of receiving them (unless stated otherwise). On average, delivery takes 5-12 business days in the US and 10-15 business days for international shipping.
FAQ
How long will it take to receive my package?
Do you ship internationally?
Yes, we do. Please note that International delivery is insured and safe and all orders will arrive at their destination.
Is there a money back guarantee and/or warranty?
Yes. We offer a no-hassle, 30-Day Money Back Guarantee. If youâre not 100% satisfied with the product, we are happy to help you with a return. We want you to be happy!
I entered the wrong shipping address. How do I update this?
You must contact us within 15 minutes of placing your order to update this info by emailing support@purrstyle.com Please include your name, order number and the correct address for faster processing
Do you have a phone number I can call?
Noâbut please donât misunderstand this as any lack of interest! Weâd love to answer your questions. We know the decision to omit phone support is unusual, but after experimenting with different approaches, weâve found that starting with email enables us to provide the fastest response. We focus on providing fast and high-quality responses by email, so youâre always talking to a human that can help first-hand.
How do I track my order?
We will send you a shipping confirmation email which will have a âTrack Orderâ link. This will take you directly to the shipping provider website where you can follow the live tracking updates!
Havenât received your shipping confirmation email yet? Your order may be on pre-order, as confirmed on the website at time of purchase. Be sure to check your original order confirmation, you wonât receive a shipping confirmation email until that pre-order date.